Willow Care provides you with a reliable software solution to help you in achieving the shift to a smarter, more digital clinic. From managing your clinic’s appointments and visits, to consulting and issuing digital prescriptions to your patients, Willow care is the right digital solution
The following were common online consultation conditions for both adults and children:
Willow Care currently supports the following medical fields:
Cannot find your speciality? We are glad to hear your suggestions by emailing us at support@willowcare.eu
It sure is. Telemedicine is the delivery of healthcare and other health-related services using interactive text, audio, and video technology. Telehealth is becoming a very popular healthcare practice in countries across the globe.
It is completely free to create your profile and start practicing medicine on Willow Care!.
Potential patients browse doctors on the app according to the specialty they need. They can also can sort the list according to distance, availability, and price. After choosing a doctor, they can simply book an appointment slot via the app. The requested doctor will be notified, informing them of the request and have 45 minutes to confirm, decline or suggest a different slot.
After the visit takes place, the doctor confirms that the appointment occurred and gets paid by Willow Care on a monthly basis.
Based on our analysis patients prefer to book their appointments with doctors that have detailed personal profiles, good clinical imagery, average consultation pricing and good profile rating on our app.
Joining Willow Care gives you the opportunity to reach thousands of potential patients on a monthly basis and gain increased reputation.
With the help of our tele-health features, you can easily keep track of patient medical records and follow-up treatments, while cutting clinical overhead costs through remote consultations.
Willow Care is a tele-health platform and digital healthcare booking software designed to serve the Romanian healthcare domain.
Willow Care provides a simple solution for finding a general practitioner or specialist digitally while away from home. Consultations via Willow Care facilitate secure and continuous communication between doctors and their patients.
We are pioneering the shift to automated physician, clinical, and hospital bookings making healthcare easily accessible in the region.
In order to guarantee larger reachability to more patients, we require Doctors to upload a profile picture.
Absolutely! We always recommend our Doctors to have detailed profiles. Based on internal statistical analysis, patients tend to prefer doctor profiles with detailed professional information.
You will be able to update certain details of your profile directly from your app. However, in order to update key information, including your name, you are kindly asked to contact Willow Care’s support team by calling 04-02 39 11 02 or by emailing us at support@willowcare.eu
No, your log-in information will be only required the first time you login.
Absolutely. You can always update the price and other details of your services using the app. From your clinic settings, you can place your changes on all types of consultations.
When first setting your profile, you will be able to select your daily availability for conducting consultations and select the preferred duration for your consultation slots, for a defined period of time. Once this period expires, you will be able update your availability and slot durations again.
Ahead of each consultation session, you will be able to update the medical record of the patient by adding remarks, issuing digital prescriptions, and noting additional treatments required. In case more treatments were required, the patient will have to create new bookings for them.
All financial processes, including payment transactions and invoice send-out will be handled automatically by Willow Care. In case the payment method selected was “cash”, the Doctor will have to confirm the amount received from the patient using the app, after each consultation.
Indeed. You can always suggest a new place or change the appointment type directly through the app. The patient will have to approve this update. Once done, you will receive a notification by the system.
You can always suggest to reschedule any incoming consultation request. You will just need to select the new preferred date and time from the consultation screen, and await approval from the patient. We do not recommend constant shifting of requests, unless necessary. This is it can lead to the patient canceling the appointment in many cases.
You are kindly asked to contact Willow Care’s support team by calling 04-02 39 11 02 or by emailing us at support@willowcare.eu. We will be glad to assist you!
Willow Care will accept all payments in Romanian Leu.
In order to optimize our payment processes and deliver payments in guaranteed security, we use Stripe as our payment provider. Some advantages of using Stripe are:
All payments are handled by Willow Care. You will be able to continuously track your balance using the app, while all payments are monthly issued on the 25th.
Yes. In case the patient did not cancel or successfully reschedule the appointment beforehand, you will get paid in full.